FAQs
Questions,
Ask us anything
The things people ask us most — answered plainly and warmly. If yours is missing, our care team replies within one business day.
Is my order really discreet?
Yes. Every parcel ships in plain, unbranded packaging with a neutral sender name. Nothing on the outside suggests the contents, and our billing descriptor is equally discreet.
Do I need to create an account to buy?
No. Sixty-Nine.online is proudly guest-friendly — you can browse, see prices and check out without registering. An account is entirely optional.
Who can shop here?
Our boutique is for adults aged 18 and over (21 in some regions). By placing an order you confirm you meet the legal age in your country.
Do you ship internationally?
Yes. We ship worldwide with priority delivery to the USA and Europe. Delivery times and rates are calculated at checkout for your destination.
Are your products authentic?
Always. We work with approved wholesale suppliers and recognised brands. Every product is verified for authenticity and body-safety before it enters the Sixty-Nine.
What payment methods do you accept?
Secure card and digital wallet options are offered at checkout. Payment is processed by approved providers — we never store your card details.
What is the complimentary gift?
Every paid order includes a sealed complimentary gift, chosen to suit your basket and packed in the same discreet parcel. It is our way of saying thank you.
What if I need to return an item?
Intimate products are only returnable if unused and sealed, for obvious hygiene reasons. If something arrives damaged or incorrect, contact us within 14 days and we will make it right.
How do I track my order?
Once dispatched, you receive a tracking link by email and can follow your parcel on our Track My Order page.
A More Pleasant World
Still curious?
Ask us anything — a real human will reply within one business day.
Good pleasure travels far